This Privacy Policy applies to you, the User of this Website and The Farmhouse at Fincham, the owner, and provider of this website.

This privacy notice aims to give you information on how The Farmhouse at Fincham processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, fill out a contact form, purchase a product or service or take part in a competition.

 

We take the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.  Please read this Privacy Policy carefully.

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General Data Protection Regulation (GDPR)

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The EU General Data Protection Regulation (GDPR) effective from May 2018 gives all EU citizens more rights and protections for their personal data, to minimise the possibility of theft and fraud. 

 

These regulations include provisions for the following areas:

 

The right to be informed: Companies must publish a privacy notice, in addition to explaining transparently how they use this personal data.

 

The right of access: Individuals will have the right to demand details of any of their data that a company may hold. This information must be provided within one month of a request at no charge to the individual.

 

The right to rectification: If a person’s data is incorrect or incomplete, he or she has the right to have it corrected. If the company that holds the information has passed any of that information to third parties.  The company must inform the third party of the correction and inform the person which third parties have their personal data.

 

The right to be forgotten: A person may request the removal of his or her personal data in specific circumstances.

 

The right to restrict processing: Under certain circumstances, an individual can block the processing of his or her personal data.

 

The right to data portability: A person can access their data for their own use anywhere they prefer.

 

The right to object: A person can object to the use of their personal data for most purposes.

  

Our core principles regarding user privacy and data protection

 

• User privacy and data protection are inviolable human rights

• We have a duty of care to people contained within our data

• Data is a liability: it should only be collected and processed when absolutely necessary

• We despise spam in all its forms

• We will never sell, rent or otherwise distribute or make public any personal information

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Personal information that this website collects and why we collect it.

This website collects and uses personal information for the following reasons:

 

1. Site visitation tracking​

Like most websites, this site uses Google Analytics (GA) to track user interaction.

 

We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.

 

Although GA records data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

 

GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

 

GA makes use of cookies, details of which can be found on Google’s developer guides.

 

For your information, our website uses the Wix.com implementation of GA.

 

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages on this website.

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2. Contact forms 

Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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2a. Newsletter Subscription

Should you choose to join our newsletter, the email address that you submit to us will be stored in our Mailchimp platform in the 'Contacts' database, which we use when contacting you. We consider Mailchimp to be a third party data processor (see section 4.0 below). The email address that you submit will be stored within this website’s own database but not in any of our internal computer systems.

 

Your email address will remain within the Mailchimp database for as long as we continue to use the platform or until you specifically request removal from the list. While your email address remains within the Mailchimp database, you will receive newsletter-style emails from us.

 

Should you wish to unsubscribe, you can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email to marketing@thefarmhouseatfincham.co.uk When requesting removal via email, please send your email to us using the email account that you used on the contact us form.

 

3. About this website's servers

This website is hosted by Wix.com in data centres in the United States and Europe. 

 

From time to time, Wix.com may transfer hosting from one location to another. Notwithstanding the above, the Wix.com platform complies with the EU-US Privacy Shield Framework and the Swiss-US privacy shield framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union to the United States, and therefore adheres to the Privacy Shield Principles. Wix.com guarantees that the platform will be compliant with the new regulation from May 2018.

 

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

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4. Our third-party data processors

We use Wix.com and Mailchimp to process personal data on our behalf. 

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This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we would encourage you to read the privacy notice of every website you visit.

 

We will ever ask for any sensitive information.

  

5. Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

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6. Social Media

Communication, engagement, and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

 

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as email.

 

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

7. Links to other Websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

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8. Cookies

This website uses cookies to store information on your computer. Cookies are small text files located in browser directories. Some of these cookies are essential to make our website work and others help us to improve by giving us some insight into how the site is being used.

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Whom to contact if you have queries or complain?

If you have any queries or complains you can write to us at info@thefarmhouseatfincham.co.uk

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Changes to our Privacy Policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes.